User Data Protection

Privacy Policy Mr Money 78 – Our Commitment to Your Data Security

Your privacy is our priority. This document clearly explains how mr money 78 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Updated: January 2026  |  Effective immediately

Privacy Commitment Mr Money 78

Six core principles that shape how we manage your personal data

SSL Encryption

All data is encrypted with 256-bit SSL – the same standard used by major banks in Malaysia.

Not Sold

Your personal data is never sold to third parties for any advertising purpose.

User Rights

You have the right to access, correct, or request deletion of your data at any time.

Secure Storage

Data is stored on servers secured with multi-layered security systems and restricted access.

Transparent Cookies

Cookie usage is clearly explained and you can manage your own cookie preferences.

Legal Compliance

This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Important Note: This Privacy Policy outlines mr money 78's commitment to protecting users' personal information. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully.

Mr money 78 takes user privacy very seriously. We understand that when you entrust us with your personal information, that is a trust we do not take lightly. This Privacy Policy is designed to provide full transparency about how your information is managed from the moment you register through your active use of the platform. It also outlines the rights you hold as a user and how you can exercise them.

01 Information We Collect

Mr money 78 collects your personal information through several means – directly from you during the registration process and platform use, as well as automatically through our platform's technology. The types of information collected include:

  • Identity information: Full name, identity card number (MyKad) or passport number, date of birth, and gender provided during registration and the KYC process.
  • Contact information: Mobile phone number, email address, and residential address registered on your account.
  • Financial information: Bank account number, bank name, e-wallet details, and records of deposit and withdrawal transactions made through the platform.
  • Activity information: Betting history, games played, account balance, bonus records, and other activity within the platform.
  • Technical information: IP address, device type, operating system, web browser used, and session log data collected automatically by our systems.

We only collect information that is strictly necessary for the stated purposes. You are not required to provide information that is unrelated to the services you use.

02 How We Use Your Information

Collected information is used solely for the following purposes:

  • Processing account registration and completing the required identity verification (KYC) process.
  • Processing deposits, withdrawals, and other financial transactions on your account.
  • Providing effective customer support whenever you need assistance.
  • Sending important account notifications such as transaction confirmations, password changes, and security updates.
  • Identifying and preventing fraud, money laundering, and other unlawful activities.
  • Sending promotional information and special offers – only if you have given consent to receive them. You may withdraw this consent at any time.
  • Complying with applicable legal and regulatory obligations.
  • Improving platform quality and user experience based on aggregated usage data analysis.

03 Sharing Information with Third Parties

Mr money 78 does not sell your personal information to any third party for advertising or commercial purposes. However, in certain limited circumstances, your information may be shared with the following parties:

  • Payment service provider: DuitNow, FPX, e-wallet operators, and banks that process your transactions. Information is shared only to the extent necessary to complete the transaction.
  • Technical service provider: Companies that help us manage platform infrastructure, cybersecurity, and technical support – all bound by strict confidentiality agreements.
  • Legal authorities: Law enforcement agencies or regulatory bodies that require your information pursuant to a court order or valid legal obligation.

In all cases where information is shared, we ensure that the receiving party has comparable privacy protections in place and uses the information solely for the stated purpose.

Data Usage Summary
Data Type Purpose of Use Shared with Retention Period
Identity Information Registration & KYC Authorities (if required) Lifetime of account + 5 years
Financial Data Transaction processing Payment provider 7 years (legal requirement)
Activity Data Support & Security Internal team only 2 years after account closure
Technical Data Security & improvements Infrastructure provider 90 days of active logs
Contact Information Communication & support None (internal only) Lifetime of account

04 Encryption and Security Measures

Protecting your data is more than a legal obligation for mr money 78 – it is a moral responsibility we uphold firmly. Our platform employs multiple layers of security to keep your information protected at all times:

  • SSL TLS 1.3 / 256-bit encryption: All data transmitted between your browser or app and our servers is encrypted using the highest available encryption standards.
  • Encrypted password storage: Your password is never stored in plain text – it is hashed using a robust algorithm before being saved.
  • Two-factor authentication (2FA): An additional security layer that users can enable to protect their account from unauthorized access.
  • 24/7 activity monitoring: A continuously operating threat detection system that identifies suspicious activity and responds swiftly.
  • Internal access controls: Only staff who genuinely require access to user data are granted that permission, and all access is logged for audit purposes.

While we take all reasonable precautions, no security system can be guaranteed 100% safe from all threats. We encourage users to also take personal security measures, such as using a strong, unique password and enabling 2FA.

05 Cookie Usage

The mr money 78 platform uses cookies – small text files stored on your device – to enhance your experience and provide essential functionality. Types of cookies we use:

  • Session cookies: Temporary cookies required to maintain your login session. They are deleted automatically when you close your browser.
  • Preference cookies: Saving your preferences such as language, display theme, and other settings for convenience on future visits.
  • Analytics cookies: Helping us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and contains no personally identifiable information.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorised access attempts.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your user experience.

06 Data Retention Period

Mr money 78 does not retain your personal data longer than necessary for the stated purposes. In general, retention periods are as follows:

  • Identity and KYC information is retained for the lifetime of the active account plus any additional period required under Malaysia law (typically 5 to 7 years).
  • Financial transaction records are retained for 7 years to comply with legal requirements related to taxation and anti-money laundering.
  • Technical and activity log data is retained for 90 days to 2 years depending on the data type.
  • Once the retention period expires, data is securely deleted using non-recoverable deletion procedures.

07 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mr money 78's commitments, you have the following rights regarding your personal data:

  • Right to access: You may request a copy of the personal information we hold about you.
  • Right to rectification: If your information is inaccurate or outdated, you may request that we correct it.
  • Right to withdraw consent: You may withdraw consent to receive marketing communications at any time.
  • Right to erasure: In certain circumstances, you may request deletion of your personal data — subject to legal obligations that may prevent complete erasure.
  • Right to object to processing: You may object to the use of your data for specific purposes such as direct marketing.

To exercise any of the above rights, contact our support team via live chat or email at [email protected]. We will process your request within 14 business days.

08 Children's Data Protection

The mr money 78 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under 18. A strict KYC process is in place to ensure all users meet this age requirement.

Should we discover that personal data of an underage individual has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. If you are aware that a minor has registered an account on our platform, please contact us immediately.

09 Links to Third-Party Websites

The mr money 78 platform may contain links to third-party websites or services such as payment providers. This Privacy Policy applies solely to the mr money 78 platform and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every website you visit. mr money 78 is not responsible for the privacy practices or content of any third-party websites you access through links on our platform.

10 Changes to Privacy Policy

Mr money 78 reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect user data. When significant changes occur, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • Displaying an in-platform notice to inform users of the changes.
  • Sending email notifications to registered users for highly material changes.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

11 Contact Us for Privacy Issues

If you have any questions, concerns, or complaints about how mr money 78 handles your personal data, our team is ready to help:

  • Live Chat 24/7: The fastest way to reach us — access via the platform after login.
  • Email: [email protected] – for official written requests regarding personal data.
  • Response time: We are committed to responding to all privacy enquiries within 14 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the authority responsible for overseeing PDPA compliance in the country.

Frequently Asked Questions about Data Privacy

Absolutely not. mr money 78 does not sell or share your personal data with any marketing companies or third-party advertisers. Your data is used solely for our platform's operational purposes – transaction processing, customer support, account security, and direct communication with you (with your consent). This is a commitment we do not compromise on.

You can submit a data access request by contacting our support team via live chat on the platform or by emailing [email protected]. Please state that you are making a "data access request" and provide your relevant account details so we can verify your identity. We will process your request within 14 business days and provide a comprehensive data report.

Upon account closure, mr money 78 will delete or anonymise your personal data within a reasonable period, except for information that must be retained to fulfil legal obligations — particularly financial transaction records, which are required to be kept for 7 years under Malaysian law. Data retained after account closure will not be used for marketing purposes or shared with third parties.

Your Rights as a mr money 78 Users

All these rights are protected under Malaysia's Personal Data Protection Act 2010

Right to Access Data

Request a copy of all personal data we hold about you at any time.

Right to Correct Data

Correct any inaccurate or outdated personal information in our records.

Right to Request Deletion

In certain circumstances, request deletion of your personal data from our systems.

Right to Object

Object to the use of your data for direct marketing or certain types of processing.

Withdraw Consent

Withdraw permission for specific uses of your data, including marketing communications.

Contact Us

Use 24/7 live chat or email for any privacy-related enquiries and requests.

Confident in Data Protection Mr Money 78?

Join over 500,000 Malaysian users who have trusted our platform. Your data is secure, your transactions are protected, and your privacy is respected.

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